Appointments more than 24hours from the scheduled appointment time can be rescheduled or canceled for a full refund Appointments less than 24 hours from the scheduled appointment time cannot be rescheduled and are non-refundable if canceled.

If you do not have a lab order, Elite Lab Solutions can still assist you in obtaining one. We work closely with healthcare providers to ensure that our patients receive the appropriate lab tests and services they need. Our experienced team can help you navigate the process of obtaining a lab order, and we are always available to answer any questions you may have. Contact us today to learn more about our services and how we can help you.

At Elite Lab Solutions, we understand the importance of timely and accurate lab results. Results typically take 3-5 business days. Once your lab tests have been completed, you will be contacted by your healthcare provider. Your healthcare provider will then review the results with you and provide any necessary follow-up care. You may also check the patient portal of your preferred lab as they upload them on their site: 1. LabCorp 2. Quest 3. Other *For your privacy Elite Lab Solutions does not receive any information on your lab results status- only you, the ordering provider, and the laboratory performing your test will receive the results. If you have any questions regarding your lab results, please do not hesitate to contact us. Our team is always available to answer any questions or concerns you may have about your healthcare needs.

If you are experiencing issues with booking, please contact our customer support team immediately. You can reach us through our website contact form. Our team is available to assist you with any booking-related concerns and will ensure that you receive the necessary support to schedule a lab visit at your convenience. We value your time and want to make sure that your experience with Elite Lab Solutions is seamless and hassle-free. Don't hesitate to reach out to us if you encounter any issues with booking – we are here to help!

No, Elite Lab Solutions is not a laboratory. We facilitate mobile phlebotomy services that provides phlebotomy services in the comfort of your own home. Our team of trained professionals will come to your home or office to collect samples and perform necessary tests, making it easier and more convenient for you to receive the care you need. Our services include blood testing, urine testing, and other diagnostic tests as needed. Contact us today to learn more about our services and how we can help you maintain your health and well-being from home.

Elite Lab Solutions charges an out of pocket convenience fee. In certain cases you may submit your receipt to your insurance provider for reimbursement. Once your specimens are delivered to the lab, the testing it self is generally covered by your insurance. We recommend checking with your insurance provider and preferred lab first, to find out if your insurance is accepted.

Yes, Elite Lab Solutions is fully HIPAA compliant. We take the privacy and security of our patients' personal health information very seriously and adhere to all HIPAA regulations and guidelines. Our staff undergoes regular training to ensure that they understand and follow all HIPAA requirements. We also implement secure technology and procedures to protect our patients' information. You can trust that your personal health information is safe with us.